What is Your Client Hearing While on Hold?

What is Your Client Hearing While on Hold?

Have you ever considered what your client hears while they are waiting on hold? When clients are put on hold, they become a captive audience and are forced to listen to whatever audio content is being played. As a business owner or marketer, it is important to use...
Why Having an On-Hold Message is Crucial for Your Business

Why Having an On-Hold Message is Crucial for Your Business

Picture yourself calling a business and being put on hold without any form of communication. It’s a common scenario that can leave a negative impression on customers, leading to lost sales and business opportunities. However, having an on-hold message can change...
5 Effective Tips to Keep Your On-Hold Message Fresh

5 Effective Tips to Keep Your On-Hold Message Fresh

Have you ever called a business and been put on hold, only to hear the same repetitive message over and over again? It’s frustrating, isn’t it? Not only does it make the wait seem even longer, but it can also leave a negative impression of the company in...