To succeed in today’s fast-paced professional environment, you must assure that clients (and potential clients) are satisfied with each and every component of the business experience. From the moment a client calls in until a contract is signed...

With companies vying for customers’ attention in the traditional and online advertising space, on hold advertising provides a unique, competition-free opportunity to inform potential business leads and close sales. On hold advertising means making use of the time...

You are probably familiar with on hold messages, those little runs of audio that fill the silence of being placed on hold. They’re often generic recordings. Just one recording is made to be used by thousands of various...

Making a Professional Impression with Your Image There are many different things that can make an impression of your business or company. The primary objective should be to create an image that is positive. This image is a...