Are you considering switching over to a Voice Over Internet Protocol (VoIP) system for your business? You’ve come to the right place. In this blog post, we’ll explore the benefits of making the switch from your existing phone...

If you are looking for a way to make your business more efficient, then an auto attendant greeting is the answer. Auto attendant greetings are automated recordings that allow your customers to access information about your company quickly...

It’s risky to place a caller on hold, but it happens frequently. It’s risky since dropped calls cost your company precious sales opportunities and marketing funds! Why offer subpar service by having customers wait long periods of time...

When your callers are place on hold, what do they hear? If they are hearing silence or the dreaded music, you’re missing a great opportunity to sell to your clients. Research shows that near 70% of a business’s...

When people call your business and are put on hold, what they hear is important to what they will do next. Using this time to advertise your business and tell callers what sets you apart from your competition...