by adholdadmin | Jan 15, 2024 | Our Blog
Being put on hold can be a frustrating experience, but it’s important for businesses to make sure that they handle hold times appropriately. Research has shown that over 70% of callers will hang up if they’re kept waiting for too long, which can result in lost...
by adholdadmin | Dec 20, 2023 | Our Blog
As a business owner, you always want to find new and innovative ways to promote your products or services. On-hold messaging is one such tool that can help you in your marketing efforts. When your customers call your business, you can make use of this time to...
by adholdadmin | Dec 13, 2023 | Our Blog
We have all been in that situation where we have been put on hold while calling a customer service center and the monotony of the elevator music can be quite frustrating. On-hold messaging, also known as audio marketing or message-on-hold, is an excellent way to keep...
by adholdadmin | Nov 22, 2023 | Our Blog
When your customers call your business, their experience on the phone is just as important as their in-person experience. And when they are put on hold, why not take advantage of that time to promote your brand, inform them about your products and services, and...
by adholdadmin | Nov 13, 2023 | Our Blog
As a business owner, we understand that keeping your customers happy and satisfied is the top priority. While your customers patiently wait on hold, you have an opportunity to engage them with informative on-hold messaging. In this blog post, we’re going to discuss...
by adholdadmin | Oct 23, 2023 | Our Blog
Have you ever considered what your client hears while they are waiting on hold? When clients are put on hold, they become a captive audience and are forced to listen to whatever audio content is being played. As a business owner or marketer, it is important to use...
