by adholdadmin | Jan 11, 2023 | Our Blog
If you are looking for a way to make your business more efficient, then an auto attendant greeting is the answer. Auto attendant greetings are automated recordings that allow your customers to access information about your company quickly and easily. They can be used...
by adholdadmin | Nov 20, 2022 | Our Blog
It’s risky to place a caller on hold, but it happens frequently. It’s risky since dropped calls cost your company precious sales opportunities and marketing funds! Why offer subpar service by having customers wait long periods of time on hold? By engaging...
by adholdadmin | Oct 24, 2022 | Our Blog
When your callers are place on hold, what do they hear? If they are hearing silence or the dreaded music, you’re missing a great opportunity to sell to your clients. Research shows that near 70% of a business’s callers get put on hold. You can use this time to sell...
by adholdadmin | Oct 12, 2022 | Our Blog
When people call your business and are put on hold, what they hear is important to what they will do next. Using this time to advertise your business and tell callers what sets you apart from your competition can make a better impression than leaving your callers...
by adholdadmin | Sep 21, 2022 | Our Blog
What your callers hear while they are on hold is important to the impression that your brand is making on them, especially when they are holding for an extended amount of time. While providing music for your callers certainly helps, adding a custom message can make a...
