How to Create Effective On Hold Messaging

How to Create Effective On Hold Messaging

It’s no secret that on hold messaging can be an effective way to reach potential customers or clients. However, crafting an effective on hold message isn’t always easy. With the right approach and resources, you can create a message that will engage...

Making the Switch to VoIP: Why it’s Worth It

Are you considering switching over to a Voice Over Internet Protocol (VoIP) system for your business? You’ve come to the right place. In this blog post, we’ll explore the benefits of making the switch from your existing phone system to a VoIP system. What is VoIP?...

Placing Callers On Hold is Risky Business!

It’s risky to place a caller on hold, but it happens frequently. It’s risky since dropped calls cost your company precious sales opportunities and marketing funds! Why offer subpar service by having customers wait long periods of time on hold? By engaging...
How On-Hold Messaging Can Benefit Your Sales

How On-Hold Messaging Can Benefit Your Sales

When your callers are place on hold, what do they hear? If they are hearing silence or the dreaded music, you’re missing a great opportunity to sell to your clients. Research shows that near 70% of a business’s callers get put on hold. You can use this time to sell...