by adholdadmin | Feb 12, 2024 | Our Blog
When it comes to marketing, every touchpoint with a customer is an opportunity. Yet, many businesses overlook a valuable resource that has the power to enhance customer experience and promote their brand simultaneously: the humble on-hold message. While the idea of...
by adholdadmin | Jan 24, 2024 | Our Blog
Have you ever called a business and been put on hold, only to be subjected to boring, repetitive elevator music? It’s frustrating, right? Not only does the waiting time feel longer, but it also gives off a negative impression of the company. Fortunately,...
by adholdadmin | Jan 15, 2024 | Our Blog
Being put on hold can be a frustrating experience, but it’s important for businesses to make sure that they handle hold times appropriately. Research has shown that over 70% of callers will hang up if they’re kept waiting for too long, which can result in lost...
by adholdadmin | Dec 20, 2023 | Our Blog
As a business owner, you always want to find new and innovative ways to promote your products or services. On-hold messaging is one such tool that can help you in your marketing efforts. When your customers call your business, you can make use of this time to...
by adholdadmin | Dec 13, 2023 | Our Blog
We have all been in that situation where we have been put on hold while calling a customer service center and the monotony of the elevator music can be quite frustrating. On-hold messaging, also known as audio marketing or message-on-hold, is an excellent way to keep...
