How On Hold Messaging Can Affect Your Bottom Line

How On Hold Messaging Can Affect Your Bottom Line

As a business owner, we understand that keeping your customers happy and satisfied is the top priority. While your customers patiently wait on hold, you have an opportunity to engage them with informative on-hold messaging. In this blog post, we’re going to discuss...
What is Your Client Hearing While on Hold?

What is Your Client Hearing While on Hold?

Have you ever considered what your client hears while they are waiting on hold? When clients are put on hold, they become a captive audience and are forced to listen to whatever audio content is being played. As a business owner or marketer, it is important to use...
5 Effective Tips to Keep Your On-Hold Message Fresh

5 Effective Tips to Keep Your On-Hold Message Fresh

Have you ever called a business and been put on hold, only to hear the same repetitive message over and over again? It’s frustrating, isn’t it? Not only does it make the wait seem even longer, but it can also leave a negative impression of the company in...