by adholdadmin | Jan 13, 2025 | Our Blog
In today’s fast-paced business world, every interaction with a customer counts. While companies often focus on streamlining services and enhancing their offerings, one overlooked opportunity to strengthen customer retention lies in an unlikely place: on-hold...
by adholdadmin | Dec 23, 2024 | Our Blog
In the fast-paced world of small business, every interaction with a customer is an opportunity to leave a lasting impression. While much emphasis is placed on social media, email marketing, and website optimization, one often-overlooked touchpoint is on-hold...
by adholdadmin | Dec 10, 2024 | Our Blog
In today’s fast-paced business world, the phone is still an essential communication tool for connecting with customers. But what happens when your customers call and are placed on hold? The silence can create frustration, missed opportunities, and a poor...
by adholdadmin | Nov 25, 2024 | Our Blog
When was the last time you called a business and heard…silence while waiting on hold? It probably wasn’t an experience that warmed you to the brand. Nobody likes being put on hold, but with the right messaging, you can transform that otherwise frustrating moment into...
by adholdadmin | Nov 12, 2024 | Our Blog
Have you ever called a business only to be met with silence when put on hold? If you have, you know how frustrating and confusing it can be. Silence on the line leaves callers wondering if they’ve been disconnected and can often lead to them hanging up. Now,...
