by adholdadmin | Nov 12, 2024 | Our Blog
Have you ever called a business only to be met with silence when put on hold? If you have, you know how frustrating and confusing it can be. Silence on the line leaves callers wondering if they’ve been disconnected and can often lead to them hanging up. Now,...
by adholdadmin | Oct 22, 2024 | Our Blog
When your customers call your business, their experience on the phone is just as important as their in-person experience. And when they are put on hold, why not take advantage of that time to promote your brand, inform them about your products and services, and...
by adholdadmin | Oct 14, 2024 | Our Blog
When was the last time you called a business, only to be met with absolute silence while on hold? Did you find yourself wondering if you’d been disconnected, or did your patience run thin, prompting you to hang up? If this is a familiar scenario for you, imagine...
by adholdadmin | Sep 23, 2024 | Our Blog
The Small Business Revolution: Transitioning to VOIP Phone Systems The digital age is upon us, and as small business owners, you’re in the front row for a revolution that can transform your communication practices: Voice over Internet Protocol (VOIP) systems. If...
by adholdadmin | Sep 10, 2024 | Our Blog
Imagine a customer calling your business and being greeted not by silence, but by engaging content that informs, entertains, and even upsells. This is the power of on-hold messaging. For small businesses, every interaction is crucial, and leveraging on-hold time can...
