Making a Strong Impression with On-Hold Messaging

Making a Strong Impression with On-Hold Messaging

Have you ever called a business and been put on hold, only to be subjected to boring, repetitive elevator music? It’s frustrating, right? Not only does the waiting time feel longer, but it also gives off a negative impression of the company. Fortunately,...
Understanding the Psychology Behind On-Hold Messaging

How On Hold Messaging Can Affect Your Bottom Line

As a business owner, we understand that keeping your customers happy and satisfied is the top priority. While your customers patiently wait on hold, you have an opportunity to engage them with informative on-hold messaging. In this blog post, we’re going to discuss...
How to Effectively Get a Message to Play for Customers on Hold

What is Your Client Hearing While on Hold?

Have you ever considered what your client hears while they are waiting on hold? When clients are put on hold, they become a captive audience and are forced to listen to whatever audio content is being played. As a business owner or marketer, it is important to use...