In today’s fast-paced business world, the phone is still an essential communication tool for connecting with customers. But what happens when your customers call and are placed on hold? The silence can create frustration, missed opportunities, and a poor...
When was the last time you called a business and heard…silence while waiting on hold? It probably wasn’t an experience that warmed you to the brand. Nobody likes being put on hold, but with the right messaging, you can transform that otherwise frustrating moment into...
Have you ever called a business only to be met with silence when put on hold? If you have, you know how frustrating and confusing it can be. Silence on the line leaves callers wondering if they’ve been disconnected and can often lead to them hanging up. Now,...
When your customers call your business, their experience on the phone is just as important as their in-person experience. And when they are put on hold, why not take advantage of that time to promote your brand, inform them about your products and services, and...
When was the last time you called a business, only to be met with absolute silence while on hold? Did you find yourself wondering if you’d been disconnected, or did your patience run thin, prompting you to hang up? If this is a familiar scenario for you, imagine...
