by adholdadmin | Aug 12, 2024 | Our Blog
In today’s fast-paced world, small businesses understand that every interaction with a customer counts. With the phone still being a critical touchpoint for businesses, managing what happens when customers are placed on hold can be just as important as the...
by adholdadmin | Jul 22, 2024 | Our Blog
In today’s competitive market, every interaction with a customer is a crucial opportunity. But what happens when your customers are put on hold? Rather than leaving them in silence or with repetitive music, why not use this time to engage and inform them?...
by adholdadmin | Jul 10, 2024 | Our Blog
Imagine this scenario. A potential client calls your business, but instead of being greeted with silence or repetitive music, they hear about a special promotion, your latest product, or a glowing testimonial. Interested? You should be. Using ads on hold can transform...
by adholdadmin | Jun 24, 2024 | Our Blog
In the rapidly evolving world of business technology, staying ahead of the competition often requires adopting innovative solutions that improve efficiency and cut costs. For many small businesses, one such solution is Voice Over Internet Protocol (VOIP). But what...
by adholdadmin | Jun 11, 2024 | Our Blog
Navigating through the digital age, small businesses often face the challenge of maintaining efficient communication without breaking the bank. One powerful yet often overlooked tool in this context is the phone tree. But what exactly is a phone tree, and how can it...
by adholdadmin | May 22, 2024 | Our Blog
As a small business owner, you understand the importance of every interaction with your customers. One often overlooked aspect of customer interaction is the on-hold message. When utilized effectively, this seemingly minor element can enhance customer experience,...
