by adholdadmin | Sep 25, 2023 | Our Blog
Have you ever called a business and been put on hold, only to hear the same repetitive message over and over again? It’s frustrating, isn’t it? Not only does it make the wait seem even longer, but it can also leave a negative impression of the company in...
by adholdadmin | Sep 11, 2023 | Our Blog
In today’s highly competitive business environment, providing exceptional customer service is more crucial than ever. One of the most effective ways to keep your customers engaged and satisfied is by offering them a personalized on hold messaging experience when...
by adholdadmin | Aug 23, 2023 | Our Blog
Keeping your customers engaged is crucial for the survival and growth of your business. Whether you’re a small startup or a large enterprise, your customers’ satisfaction should always be a top priority. With the ever-increasing competition in today’s business...
by adholdadmin | Aug 14, 2023 | Our Blog
In today’s fast-paced world, technology is ever-changing and business owners need to adapt to the latest technological advancements to stay ahead of the game. One area where businesses can leverage technology to their advantage is by switching to a Voice Over IP...
by adholdadmin | Jul 24, 2023 | Uncategorized
Silence on the line is the enemy. It’s a harsh fact in the business world that we often overlook. We tend to put our clients on hold while we attend to other business matters, but what happens when that wait time becomes unbearable for our clients? A survey by...