• Callers stay on the HOLD 25% longer when provided with On Hold Messaging versus “the silent
    Treatment” or “background music,” and up to 17% longer than radio. With Cell phones as the major player in what device is used to call, a caller placed on Hold with silence could be confused with a disconnected resulting in displeased  or lost prospect – Geoff Lawrence -Ad-Hold
  • Some statistic show that you could spend up to 1 year on hold during your life time. 
  •  Did you know that 30% or more of callers who hang up will not call back.