Cancellation & Refund Policy
All sales of for Ad-hold On-Hold Messaging programs are final.
Once an order is received and/or a renewal has been processed, no cancellations or refunds will be issued. This includes, but is not limited to, new purchases, renewals, upgrades, or modifications to existing On-Hold Messaging services.
Our On-Hold programs are customized and prepared specifically for each client, including scripting, production, and deployment for caller use. Due to the nature of this service and the resources allocated immediately upon order processing, refunds are not available.
By placing an order or allowing a renewal to process, you acknowledge and agree to this Cancellation & Refund Policy.
If you have questions about your service, updates, or future changes, please contact our team prior to your renewal date so we can assist.
Multimedia Business Solutions reserves the right disable and/or terminate a user’s account if a user is found in violation of the terms. Accounts terminated due to policy violations will not be refunded.